Meets customers where they already are
Your customers don't download anything or sign up anywhere. They just open WhatsApp — the app they already use every day — and write to you.
ZIMI
✨ Powered by artificial intelligence
Zimi uses AI to answer your customers on WhatsApp automatically — bookings, questions, opening hours — 24 hours a day, in any language. So you can focus on your work.
AI-powered · WhatsApp-native · No technical setup
WhatsApp preview
Routed by zimi-id
Provider dashboard
Conversation ready with customer intent, missing details, and provider context.
Trusted by hairdressers, plumbers, restaurants, and small businesses across Spain.
Product
Start with Zimi Receptionist — the fastest way to put AI on your WhatsApp. Industry-specific modules for salons, restaurants, and tradespeople are coming soon.
Your customers don't download anything or sign up anywhere. They just open WhatsApp — the app they already use every day — and write to you.
Every customer conversation is routed to the right business automatically. You see everything in your own private dashboard.
No technical knowledge needed. Tell Zimi about your business, get your QR code, and you are live. Most providers are ready before their coffee gets cold.
Zimi automatically detects whether the customer writes in Spanish, English, or another language and replies accordingly - without any setup from you.
Instant, professional replies every time - regardless of whether you are with a client, driving, or on holiday. Your customers experience a business that is always on top of things.
See every conversation in your Zimi dashboard. Discover what customers ask most, when they contact you, and where you can improve your service.
You stay in control. Zimi handles the conversation until you are ready.
How it works
A seller creates the provider through onboarding.
The provider receives QR access, a zimi-id, and PIN login.
Customers message a ZIMI WhatsApp number with the provider zimi-id.
The provider manages conversations from the dashboard.
Use cases
Security and roles
Google OAuth plus admin role metadata for internal operations.
zimi-id and PIN access scoped to the provider dashboard.
seller-id and PIN access scoped to onboarding only.
One extra booking per month pays for Zimi.
Most providers recover the monthly cost within the first week.
Use onboarding, dashboard, admin, or help depending on your role.